Healthcare systems training
We can provide a national network of over 200 NHS experienced training consultants who have extensive knowledge of NHS environments, processes, clinical systems and implementation challenges.
Offering a breadth and quality of service with unrivalled flexibility we confidently offer a professional, personal and cost service.
We have a wealth of experience in designing, developing, delivering and managing both large and small scale, multifaceted training programmes. Our project managers and trainers are quality driven learning professionals who have demonstrated that they can be relied upon time and time again.
Our innovative resource model blends in house logistical and project management experience with the flexibility of a contracted team of associate consultants and trainers. This means that we can respond quickly and effectively to requirements and provide excellent value for money.
Our courses and services
Our trainers are experts at developing and delivering tailored healthcare systems training solutions and services based around existing local processes. Our solutions and our trainers are sensitive to the challenges faced by the users and empathetic to individual needs.
Train the trainer – in order to ensure that skills grow and remain within your organisation, these intensive courses not only equip your trainers with systems solution knowledge, but re-enforce training skills, refresh delivery methods and troubleshoot systems, sites and personnel issues up front.
End-user training – whether classroom based or at user’s desks, our trainers know how to make courses relevant, stimulating and educational. We have a range of trainers to fit any organisational culture and the abilities to communicate to staff at all levels.
Super-user training – users with sound IT skills and the ability to cascade information and troubleshoot for other users are vital to the continuing effective use of new systems for any organisation. These courses are designed to support and create super user groups and knowledge pools and equip them with the skills to not only utilise new technology but to communicate their skills and knowledge throughout their organisations.
Deskside support – an excellent way to support your new systems ‘Go Live’, encourage less confident users, tailor training support to real life scenarios, troubleshoot and report on any technical and process issues for immediate action, thus greatly enhancing user perception and confidence in a real-life situation. We can cover multiple sites simultaneously and ensure that all business critical users receive 1-to-1 training support relevant to their roles.