Local authority applications
Training Synergy provides dedicated and expert training on specialist systems for revenues, benefits, housing and social care.
Training Synergy provides training on systems from Northgate (i-world/SX3), Academy, Pericles, IBS, Civica, Anite, Comino, Orchard, Eclipse, Images, Phoenix, Serengeti, ISSIS, Swift – and more.
Dedicated training workshops, mentors & floor walking, end user, report facilities, health checks, and parameters.
Synergy can provide specialist trainers to maximise your staff’s usage of the system and to build confidence and speed. This training compliments our industry specific legislation training which provides and incorporates best use of your specialist systems, whatever your industry.
Our trainers are well placed to identify problems and potential solution within your processing, maintaining and reporting systems.
- Desktop navigation
- Searches, extracting & understanding data
- Creating accounts
- Administering changes
- Reporting
The practical experience our trainers’ possess, encourage trainees to incorporate their own industry knowledge or practical experience to anticipate the outcome and to take responsibility for the results they create. One of our priorities is that trainees leave with increased confidence and a distinct sense of achievement.
As our trainers are also technical practitioners and highly skilled within the industry, we offer a move away from conventional software training that concentrates on basic data input and retrieval. The practical experience that our trainers possess encourages delegates to incorporate their own industry knowledge or practical experience to anticipate the outcome of their input and to take responsibility for the results created. One of our priorities is that delegates leave each day with increased confidence and a distinct sense of achievement.