Supported and sheltered housing

This course is suitable for anyone involved in developing housing strategies specifically for older people or for ensuring that the needs of older people are taken into account in other housing strategies.

To examine the factors you need to take into account in developing a housing strategy for older people to ensure that their specific needs are met.

To develop an understanding of the role measuring and managing outcomes plays in demonstrating the effectiveness of housing related support.

To look at best practice in service user involvement in sheltered and supported housing.

To develop an understanding of the requirements for carrying out risk assessments in a sheltered/supported housing environment, and to explore emerging good practice.

To improve your understanding of mental illness in older people to help you relate more effectively to tenants with mental health problems, and to ensure that services meet their needs.

To develop an understanding of the needs assessment and support planning requirements as set out within the Quality Assessment Framework core service objectives. The course will look at emerging good practice.

Using the “No Secrets” guidelines as a basis, this course examines issues of vulnerability and abuse to ensure that you know how to recognise signs of abuse and your role in reporting it in line with Local Authority and Government
guidelines.

To develop your knowledge and understanding of supported housing provision; why it is needed, current legislation and future developments.

To introduce you to the key principles of Supporting People and the latest developments that are affecting providers and commissioners of sheltered and supported housing.

Learning outcome:

At the end of this course you will be able to:

  • Identify need and demand for housing for older people
  • Develop and maintain effective partnerships to ensure residents have access to appropriate health services, support and care
  • Examine the implications of Supporting People and the Communities Plan
  • Develop strategies which are inclusive and non discriminatory
  • Involve residents in developing and delivering strategy
  • Examine the CLG and Department of Health’s guidance on preparing strategies for older people
  • Identify how the housing needs of older people may change in the future
  • Explain how to measure outcomes
  • Develop clear and measurable service objectives
  • Understand the Supporting People review process and the need to demonstrate service objectives are being met
  • Develop support planning that is outcome focused
  • Measure the success of a service in meeting strategic objectives
  • Understand the Supporting People requirements
  • Identify the role risk assessment plays in assessing clients needs and planning support
  • Identify ways of managing risk
  • Identify the approach to assessing and recording risk in a sheltered/supported housing setting
  • Examine the issues involved in working with other agencies
  • Define the most common forms of mental illness and how they affect older people
  • Examine sources of help, advice and support
  • Recognise the stress on carers and family members
  • Explore ways of coping with specific problems and alleviating disruptive behaviour
  • Improve how you relate to older tenants with mental health problems
  • Assess the effects of mental health legislation
  • Explain the Supporting People requirements
  • Understand the needs and risk assessment process prior to receiving the service
  • Develop a support plan that is outcome focused
  • Explain the implications for working with other agencies
  • Understand the review process for support plans for the effective implementation of a risk assessment strategy
  • Explain why this is an important issue
  • Define abuse and the inadequate care of a vulnerable person
  • List at least five categories of abuse
  • Describe how you might recognise these in your normal working environment
  • Differentiate between abuse of and “unwise decisions” made by vulnerable people (Mental Capacity Act 2005)
  • State clearly what your individual role and responsibilities are if you suspect/discover abuse or inadequate care of a vulnerable person
  • Know where and how to find your local authority Adult Protection (Safeguarding Vulnerable Adults) Policy and Reporting Procedures
  • Discuss possible strategies for supporting all those affected by an allegation/discovery of abuse in your work place
  • Examine public housing provision including the role of local authorities, RSLs and voluntary agencies
  • Identify why supported housing is needed and the types of provision available
  • Explain legislation which affects those who provide, manage or live in supported housing
  • Describe the relevant housing management functions and identify some relevant good practice
  • Identify the Government’s “Supporting People” policy and how it will change future provision
  • Describe the key principles and processes of the Supporting People programme
  • Identify the groups of people who will be helped by the programme and other stakeholders
  • Identify which services are eligible and what constitutes support
  • Understand the funding arrangements
  • Examine the role of providers and commissioners of Supporting People
  • Evaluate the latest issues and how they are affecting the sector

Suitable for:

  • Anyone involved in developing housing strategies specifically for older people or for ensuring that the needs of older people are taken into account in other housing strategies.
  • Sheltered and Supported housing staff who are responsible for demonstrating the effectiveness of services in meeting objectives. The Course would also be of interest to Supporting People staff involved in assessing services.
  • Sheltered scheme managers, support workers, housing officers, housing managers and staff responsible for or involved in managing risk in sheltered/supported housing.
  • Wardens, scheme managers and hostel staff, or anyone who comes into contact with older tenants with mental health problems.
    This course is for staff that are new to the process of needs assessment and support plans or would like to explore emerging good practice in this area.
  • This is mandatory training for all staff working with vulnerable adults in a care or support environment.
  • Those new to working in any organisation that provides supported housing services, including sheltered scheme managers, hostel managers and refuge managers.
  • Staff new to Supporting People teams, and anyone needing an understanding of the principles of Supporting People.

Content:

  • Housing older people
  • Housing related support
  • Managing risk in sheltered and supported housing
  • Mental health problems in older people
  • Needs assessment and support planning
  • Protection of vulnerable adults
  • Introduction to Supported Housing
  • Introduction to Supported People