Local Housing Allowance
The Local Housing Allowance (LHA) was first announced in 2002 as a major part of the Government’s programme of Welfare Reform. It has since been piloted in 18 Pathfinder authorities and was rolled out nationwide in April 2008.
Duration: 1 day
Learning outcome:
Each delegate will have a better understanding of the LHA by exploring the various rules surrounding it.
Suitable for:
- HB/CTB Assessment staff of all levels
- Managers / Team Leaders
- Customer Service staff
- Caller centre staff
Content:
- “Building Choice and responsibility: a radical agenda for HB”
- The Pathfinder Authorities
- Who can get LHA?
- Standard Local Rates
- The size criteria
- Categories of dwellings
- Broad market rental areas
- Publicising LHA rates
- Role of the Rent Officer
- Payment of LHA
- Vulnerable tenants
- People unlikely to pay their rent
- The protection rules
- Superseding decisions