Refresher in advanced coaching
This programme provides a highly experiential process for learners to practice coaching capabilities and to be stretched and challenged through feedback on strengths and development areas.
Level
Programme is appropriate for learners at intermediate and advanced levels.
Objectives
- To refresh understanding of coaching principles, process and skills
- To demonstrate the principles, process and skills
- To develop capability in coaching at an emotional level of engagement
- To stretch learners with high challenge / high support
- To build confidence through practical application and feedback
Process
High Impact Coaching – Learners to briefly share a past experience of high impact coaching. Facilitated discussion to refresh – key principles of coaching, role of the coach, GROW coaching process, core coaching skills – listening, questioning, feedback, rapport, summarising, empathy, goal setting.
Demonstration – Facilitator to set the tone for the day with a demonstration of high impact coaching with a volunteer learner. Learners to identify coaching principles, GROW process and skills. Feedback and discussion.
Emotional Intelligence – Understand emotional intelligence in a performance / coaching context. Creating an emotional contract. Develop competencies in engaging at an emotional level. Managing emotions of self and others.
Experiential Simulations – Learners to engage in a highly experiential process to practice coaching and receive feedback, using real life coaching issues.
Learners to identify 2 or 3 areas they’d like to be coached on (developmental areas or business issues):
- Taking turns, a learner will coach a partner on a real life issue in front of the group – demonstrating the principles, process and skills.
- A third learner will then coach the coach on that coaching session – identifying and coaching in 3 strengths and 2 developmental areas – demonstrating the principles, process and skills.
- Facilitator to facilitate feedback and discussion on the 2 coaching sessions – identifying key strengths and development areas for each of the 2 coaches.
- Repeat this process for the group.
By the end of the experiential process, each learner will have completed and received feedback on at least 3 real live coaching sessions.
Action Planning – Learners to reflect on their feedback – clarify their strengths and development areas and identifying how they will continue to work on these areas on a day-to-day basis. Facilitate feedback and discussion.
Options
Programme can be adapted as a 1 or 2 day workshop for approx. 8 to 10 learners, with 1 or 2 facilitators, with the possibility of using professional role players.