Harassment and Anti-Social Behaviour - 1 Day

About this course:

This course will provide an Introduction to dealing with antisocial behaviour. Anti-social behaviour continues to be a problem which is high on the political agenda and is often highlighted by the media. Social Landlords have a significant role in dealing with ASB and this workbook looks at the issues faced by them and the tools available to landlords to deal with the problems.

Learning outcome:

By the end of the course delegates will be able to:

• Provide a definition of Anti Social Behaviour
• List the Tools available to a social landlord to deal with ASB
• List the key legislation which deals with ASB
• Explain the arrangements for sharing information between agencies involved in dealing with ASB

Suitable for:

• Housing Officers
• Customer Service Officers

Content:

• What Is Anti Social Behaviour?
• What Are the Landlord’s Responsibilities In Relation To Anti Social Behaviour?
• Dealing with Anti Social Behaviour
• Example of an Organisation’s approach to Anti Social Behaviour
• The Government’s approach to the Anti Social Behaviour issue
• Options Available to Landlords to Deal with Anti Social Behaviour
• Acceptable Behaviour Contracts (ABC)
• Anti-Social Behaviour Orders (ASBO)
• Agencies Involved In Dealing with ASB
• Prevention of Anti-Social Behaviour
• Useful sources of information
• Case Studies

For more information about our training services please call us on 0800 072 9844 or email us.