Introduction to Repairs

About this course:

This course will provide an Introduction to the Repair and Maintenance function of Social Landlords. Against a background of the Legal Framework, delegates will gain an understanding of the landlord’s responsibilities and the tenant’s rights and responsibilities.

Learning outcome:

By the end of the course delegates will be able to:

• Identify the law relating to repairs and maintenance
• Describe the rights and responsibilities of tenants in relation to repair and maintenance
• Describe the rights and responsibilities of landlords in relation to repair and maintenance

Suitable for:

• Housing Officers
• Customer Service Officers who deal with the reporting of repairs

Content:

• The importance of the Repair and Maintenance service
• What is Repair and Maintenance?
• The Legal Framework
• Detailed Legal Requirements
• Occupiers’ Liability Act 1957 Section 2
• Occupiers Liability Act 1984
• Defective Premises Act 1972 Section 1
• Defective Premises Act 1972 Section 4
• Health and Safety at Work Act 1974
• Landlord and Tenant Act 1985
• Section 105 Housing Act 1985
• Housing Act 1988 s16
• Environmental Protection Act 1990
• Leasehold Reform, Housing and Urban Development Act 1993
• The Party Wall etc. Act 1996
• Gas Safety Regulations 1998
• Housing Act 2004
• Decent Homes Standard
• Tenants Rights and Responsibilities
• Right to make improvements
• Inspecting Empty Properties
• Empty Properties in context

For more information about our training services please call us on 0800 072 9844 or email us.