Council Tax Essential Knowledge – 3 day training course

About this course:

The course is designed for new starters within a revenues team. The first two days of the course covers the legislation relating to liability, discounts, exemptions, billing and collection to liability order stage.

Day three covers enforcement and can be omitted or delivered as a stand-alone day where required.

Learning outcome:

By the end of this course delegates will have a thorough understanding of the law and administration relating to council tax and will be able to deal with billing and payment, council tax debt recovery and enforcement.

Suitable for:

• New revenues officers
• Experienced revenues officers (as a refresher)
• Team leaders

Content:

Day 1

• Introduction to course
• History
• Administration
• Liability
• Valuation of properties
• Valuation bands
• New properties
• Liability
• Sole or main residence
• Houses in multiple occupation

Day 2

• Reducing the bill
• Discounts
• Exemptions
• Disabled relief
• Appeals
• Billing and collection
• Billing
• The demand notice
• Paying by instalments
• Reminder notices
• Making arrangements to pay
• Recovery
• Summons
• The magistrate’s court
• Liability order

Day 3

• Enforcement
• Arrangements to pay
• Attachment of benefit
• Attachment of earnings
• Charging orders
• Insolvency
• Distress
• Committal

For more information about our training services please call us on 0800 072 9844 or email us.