Getting the Dates Right – 1 day

About this course:

Many assessment officers have difficulty with the rules relating to dates when deciding benefit claims. As a result, we have designed a training course that covers all aspects relating to claim dates including backdating and changes of circumstance. There are exercises and discussion throughout to reinforce the learning.

Learning outcome:

The delegates on this course will have a sound understanding of the regulations and their practical application. Thorough course notes are supplied for future reference.

Suitable for:

• Benefit assessors
• Team leaders

Content:

Claim and start dates

• Date of claim and Entitlement dates
• Standard / Passport claims
• New liability
• Pensioners

Change in circumstances

• Revision / supersession
• Changes of address / liability / frequency
• Death of claimant
• Starting work and extended payments
• Non-dependents
• Pensioner rules

Backdating

• Using your judgement and ensuring consistency
• What is backdating?
• The subsidy implications of backdating
• The legislation relating to backdating
• Definitions of the regulations
• Examples of good cause
• A step by step guide
• Recording the decision and notification

For more information about our training services please call us on 0800 072 9844 or email us.