Overpayment Recovery and Enforcement – 1 day
About this course:
This course is designed to provide delegates with a comprehensive understanding of HB overpayment recovery methods and how to enforce the debt through the County Court. The course is supported by group discussion and practical exercises.
Learning outcome:
At the end of this course entrants will be able to decide what method to use to recover an HB overpayment. Delegates will also develop a working knowledge of the County Court and be able to complete the necessary paperwork to pursue outstanding debts by making use of the various enforcement options that are available.
Suitable for:
- Overpayment officers
- Benefit assessors
- Advice workers
Content:
Identifying the overpayment
- Definition of an overpayment
- How overpayments occur
- Period of the overpayment
- Calculating the amount
- Establishing the cause
- Classifying the overpayment
Recovery
- From whom?
- Notification & Right of Appeal
- Methods of recovery
- Rate of recovery
Enforcement
- Enforcement (County Court)
- Limitations Act
- Which Court has jurisdiction?
- Model forms
- Fees/costs
- Interests that can be charged
- Enforcements: including warrants, attachments, etc.
- Suspending enforcement action
- Practical exercises and examples
For more information about our training services please call us on 0800 072 9844 or email us.