Successful Recruitment and Retention

This programme takes recruiters through the whole recruitment cycle including induction and implementation of retention strategies. Delegates will be set challenging exercises and have the opportunity to explore a wide variety of recruitment options.

Level 

This programme is suitable for all levels of learners involved in the recruitment process.

 Objectives

  • To be able to recruit and retain high value staff
  • To be able to create accurate and realistic job and person specifications
  • To have an understanding of the basics of employment law and how to access further  information and resources
  • To identify the best recruitment strategy for this job and your organisation
  • To be able to consistently vet and shortlist applications
  • To understand and practice the essentials of effective interviewing
  • To create a strategy for successful retention

 Process

 Creating a job specification - Learners to discuss essential information for accurate specification. Do we need this position? Results vs Tasks. Legal implications

 Person specification – Who are we looking for? Qualifications and qualities. Skills, knowledge and experience. Essential and desirable. Transferable skills. Assessment criteria

 Employment Law – An introduction and overview. Discrimination and the law. Data protection. Overseas workers. CRB and protection of children and vulnerable adults.

Finding the right person – Internal recruitment. Pro’s and con’s of agencies. Writing an advertisement. Promoting the organisation. Kickstart. 

 Applications and the selection process – Capturing essential information. CV vs Application form. Assessment criteria and consistency. Confidentiality and impartiality. Candidate experience and promoting your organisation

 Interviewing – Clarifying objectives. Pitfalls of interviewing. Telephone interviews. Creating a structure. Essentials of communication. Preparation and the power of questions. Taking notes. Role play and constructive feedback

 Making the appointment – Assessment and selection criteria. Shortlisting. Communicating the decision and giving feedback. Legal compliance and references.

 Managing and retaining talent – Effective induction. Inspiring and sustaining motivation. SWOT analysis of management skills. Learning from exit interviews and managing churn. Action plan for effective retention.

Options

A 2 day programme for 8-12 delegates with 1 or 2 facilitators