Introduction to Housing Management
An introductory course to social housing which is ideal for new members of staff.
- Introduction to Housing Management
Overview
Course duration: 5 days
This course is an introduction to social housing for new staff, it gives an introduction into housing management, focusing on Homelessness Legislation, Housing Options, Tenure Agreements, Housing Law, Repairs and Maintenance, Estate Management.
This 5 day work shop is a highly practical course, and will give staff and new starters in Housing a taster of Housing Management, Housing Law, policies and procedures and will look at good practice guides and how this impacts on the work that they are doing.
Who should attend
This course is suitable for all employees who work in a housing environment and especially for new starters, as it will give them an introduction to what Housing Management is. Housing Officers, Estate Managers, Housing Information Officers, trainee Housing Management Staff.
What will I learn?
By the end of this course you will be able to:
- Advise customers of their homelessness status
- Housing Options, transfers and lettings,
- Domestic Violence and its impact on housing management
- Have an understanding of Landlord and Tenant responsibilities
- Tenure agreements what they are and when you can use them
- Housing Law
- Repairs and maintenance
- Good practice guides
What will it cover?
- Homelessness legislation
- Housing Law and Housing Finance and Welfare Benefits
- Housing management practices, policies and procedures
- Repairs and maintenance
- Tenure Agreements
- What your responsibilities and priorities are and good practice guides