Introduction to Welfare Benefits

This course is a broad introduction to welfare benefits. Suitable for those required to give in-depth advice to clients and maximize income through means-tested and non means-tested benefits.
- Introduction to Welfare Benefits
Overview
Course duration: 2 days
This 2 day work shop is a highly practical course, and will give an insight to the benefits system, for those with little or no experience of the benefits system; this course provides a broad introduction to the range of benefits available.
Who should attend
This course is suitable for all employees who work in a housing environment, Housing and benefit Advisors, Housing Officers, Estate Managers, Housing Information Officers, trainee Housing Management Staff.
What will I learn?
By the end of this course you will be able to:
- Differentiate between means-tested and non means-tested benefits
- Maximising benefit entitlement
- Identify the key qualifying conditions for income support, jobseeker’s allowance, pension credit, housing benefit and council tax benefit, tax credits, social fund payments and benefits for disabled people and those with limited capability for work
- Good practice guides
What will it cover?
- What a welfare state is
- Welfare Benefits available
- Maximising benefits
- Simple calculations of benefits
- How it is paid, overpayments
- What your responsibilities and priorities are
- Good practice guides
