Programme is appropriate for learners at entry and intermediate levels.
Experiential exercise – Magic Stick – fun, interactive exercise focusing on communication, teamwork and leadership.
Your baseline – Learners to complete a SWOT analysis on their capability as a developing leader. Feedback and discussion. Johari window – self-awareness and building relationships. P.I.E. – performance, image, exposure – building credibility.
Leadership fundamentals – Mean by leadership. Definitions. Action-centred leadership – task, individual, team. Leadership styles – autocratic, democratic, laissez-faire. Research – Kouzes & Posner’s 5 leadership practices.
Learning and behaviour change – How we learn and the challenge of behaviour change – comfort zones, habit, conscious choice through self-awareness.
Experiential exercise – Delegation, Motivation and Facilitating Meetings – 3 leadership skills are covered through an experiential process of demonstrations, practice exercises, feedback and review of research and theory. Self-assessment – McClellend’s 3 Motivators – achievement, power and affiliation.
Organisational context – Understanding organisational behaviour. Power and politics. Political quadrants matrix – politically aware vs. unaware / integrity vs. game playing. Stakeholder analysis.
Experiential exercise – fun, interactive exercise to demonstrate our tendency to tell / instruct rather than ask / coach – value of a question-centred coaching style that helps people to stop and think for themselves – empowerment.
Influencing as coach – Principles of high impact coaching. Role of the coach. GROW coaching process. Coaching skills – listening, questioning, summarising, silence, empathy, goal setting, rapport and feedback.
Communication – 3Vs – verbal, vocal, visual. Advocacy vs. enquiry.
Developing relationships – Relationships as the context for leadership. Building trust and credibility. Transactional Analysis (TA) – parent, adult, child ego-states.
Styles and preferences – Character styles – doer, actor, friend, thinker. Self-assess style. Coaching and influencing different styles. Flexing and matching.
Simulations – Learners to practice coaching / meetings – practical scenarios:
1, 2 or 3 day workshop for approx. 8 to 10 learners, with 1 or 2 facilitators, with the possibility of using professional role players.
For more information about our training services please call us on 0800 072 9844 or email us.


