Programme is aimed at learners at intermediate and advanced levels.
Management Experience – Facilitated discussion around best experiences / worst experiences in management, what it feels like to be a manager / team member. Identify key insights / practical actions.
Challenge of Senior Management – Taking strategic perspectives. Wider sphere of influence – international / cross-cultural. Influencing through others. Dealing with partial information. Building a positive culture – balancing support / challenge.
Manager as Leader – Learners to draw a picture representing their understanding of leadership. Feedback and discussion. Map themes on mind-map. Definitions of leadership. Leadership vs. management. Leaders building leaders.
Management Practices – Five practices – model the way, inspire a shared vision, challenge the process, enable others to act and encourage the heart (Kouzes & Posner). Application in practice.
Leadership Styles – Six styles of leadership – directive, visionary, affiliative, collaborative, pace setting and coaching. Self-assess personal styles. Implications. Resonant and dissonant styles. Use of style by time / place.
Personal Drivers – Awareness of personal drivers. 5 TA drivers – be strong, hurry up, be perfect, try hard and please people. Self-assessment. Implications.
Emotional Intelligence – Understanding EI. Effect on self and others. Awareness of emotional states. Competencies in EI. Managing self and others.
Strategic Thinking – Strategy vs. tactics. Traditional vs. emerging paradigms. Creative thinking – convergent vs. divergent thinking. Thinking styles – 6 thinking hats (de Bono) – factual, emotional, pessimistic, optimistic, growth, blue-sky. Systems thinking. Mintzberg’s strategic thinking model. Scenario planning.
Experiential Exercise – Working in small groups – groups to choose a real strategic issue and practice the various thinking styles to more fully understand and expand on the strategic issue.
Team Strategy – Strategy for working together / achieving as a team. Building the team – Tuckman & Douglas. High performance teams. Succession planning.
Power & Politics – Networking and relationship building. Johari Window – building trust and credibility. Political quadrants model. Influencing vs. manipulation. Political alliances vs. game playing. Sources of power. Empowering others.
Leading Change – Understanding change. People and change. DREC change curve – denial, resistance, exploration, exit. Influencing people through change. Support and communication. Eight change steps (Kotter).
1 or 2 day programme for approx. 8 to 10 learners, with 1 or 2 facilitators, with the possibility of using professional role players.
For more information about our training services please call us on 0800 072 9844 or email us.


