Successful recruitment and retention

This programme takes recruiters through the whole recruitment cycle including induction and implementation of retention strategies. Delegates will be set challenging exercises and have the opportunity to explore a wide variety of recruitment options.

Level

This programme is suitable for all levels of learners involved in the recruitment process.

Objectives

To be able to recruit and retain high value staff
To be able to create accurate and realistic job and person specifications
To have an understanding of the basics of employment law and how to access further information and resources
To identify the best recruitment strategy for this job and your organisation
To be able to consistently vet and shortlist applications
To understand and practice the essentials of effective interviewing
To create a strategy for successful retention

Process

Creating a job specification - Learners to discuss essential information for accurate specification. Do we need this position? Results vs Tasks. Legal implications

Person specification – Who are we looking for? Qualifications and qualities. Skills, knowledge and experience. Essential and desirable. Transferable skills. Assessment criteria

Employment Law – An introduction and overview. Discrimination and the law. Data protection. Overseas workers. CRB and protection of children and vulnerable adults.

Finding the right person – Internal recruitment. Pro’s and con’s of agencies. Writing an advertisement. Promoting the organisation. Kickstart.

Applications and the selection process – Capturing essential information. CV vs Application form. Assessment criteria and consistency. Confidentiality and impartiality. Candidate experience and promoting your organisation

Interviewing – Clarifying objectives. Pitfalls of interviewing. Telephone interviews. Creating a structure. Essentials of communication. Preparation and the power of questions. Taking notes. Role play and constructive feedback

Making the appointment – Assessment and selection criteria. Shortlisting. Communicating the decision and giving feedback. Legal compliance and references.

Managing and retaining talent – Effective induction. Inspiring and sustaining motivation. SWOT analysis of management skills. Learning from exit interviews and managing churn. Action plan for effective retention.

Options

A 2 day programme for 8-12 delegates with 1 or 2 facilitators.

For more information about our training services please call us on 0800 072 9844 or email us.